From her very first Chamber event, Renee Bourbonnais became an instantly recognizable and welcoming presence—always engaging, approachable, and easy to talk to. While SERVPRO is a household name we all recognize, Renee—now an Irondequoit resident—brings a warm touch of local charm to the brand. As it turns out, SERVPRO of East Monroe County is exactly that: a nationally recognized franchise run as a dedicated, local family business.
Read our quick Q&A with Marketing Manager Renee Bourbonnais to learn more about SERVPRO of East Monroe County:
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Who owns this business? Doug Glassman is the franchise owner
How many years has the company been in business? Our franchise has been independently owned and operated here in Rochester since 1979!
What type of service does your business offer? We offer cleaning, restoration, and construction services.
What made the Glassmans choose to open or take-on this business? To help others and make a difference in our community.
What made you choose to have your business in the Irondequoit Chamber? Our territory includes the Northeast region of Monroe County, so we wanted to have a local presence in the Irondequoit area.
What do you want potential customers to know about SERVPRO of East Monroe County? We are here to be a resource - our estimates are free and cheerfully given! If you have any questions or concerns, please don’t hesitate to give us a call! There is no job too big or too small for SERVPRO of East Monroe County.
Is there community service has your business been involved in or organizations do you support you would like to tell the community about? Servpro supports the First Responders Children’s Foundation, established in 2002 to provide financial support to children of fallen first responders and their families.
SERVPRO of East Monroe County has a satellite office in Irondequoit but their corporate office is located at 60 N Lincoln Rd E, East Rochester, NY 14445. You can call for 24/7 emergency services at (585) 673-0625 or visit them online for more info.
